Glassdoor is the biggest site on the Internet for reviewing employers. Here, your products and services don’t really matter – it’s how you treat your employees. But Glassdoor can still affect your company’s future. If you have negative reviews about your company, it’ll affect your ability to hire worthwhile talent. In fact, it could make hiring significantly harder altogether.
Glassdoor has 30 million users with reviews of 540,000 companies. Altogether, they have 10 million reviews on their site – so if you’ve never looked before, take a moment to see what people might already be saying about your business. On Glassdoor, you won’t be able to change any of the reviews someone’s already left for you, but it’s another way to see what people say about your company. Except this time, you’re looking at reviews from past (or current) employees and interviewees. This feedback is also valuable since it shows you what you can improve within your company. It may not have to do with your product – but it still impacts your company’s future!
US-Reviews is a collectors site where you can find experiences, reviews and opinions. We recommend potential customers whether they should pursue a purchase at a certain company or not. This way, you will know upfront how things really are and you will not be misleaded. You can also go into detail. A residence content insurance can look nice on paper, but what happens when you have water damage? What did the company pay in this individual case? If you know upfront that you will take out an insurance, you should know exactly that you are getting into and what you can expect. In comes US-Reviews! Extra details on customer reviews examples
Know a good carpenter? Got a decent plumber? Used a speedy removal firm? We tend to rely on word-of-mouth to find reliable professionals, but what if your friends and associates don’t come up with the goods?
The increasingly popular route is to check out customer review websites. But how do you know which to trust?
Major sites such as Trustpilot and Feefo carry large numbers of reviews, including hundreds of estate agents, conveyancers, mortgage companies and removal firms, with customer experiences, good and bad. Both sites say they take exhaustive measures to ensure accuracy. Read more at Customer reviews from US credits and loans companies
The team also demonstrated they could reverse the bias by displaying the buttons in the opposite order. For some participants, the buttons were ordered from lowest- to highest-rated. In this case, pictures with few ratings got average scores that exceeded their actual quality.
Next, you’ll need to identify which platforms you’ll use to encourage reviews (your own product pages, email marketing, third party review sites, social review sites).
You’ll also need to plan time to respond to reviews and consider how you’ll show off your reviews on your website. Be realistic about the extent of your activity and know when not to ask for a review.
You might also want to consider how you can automate the process, which we’ll cover further on, and how to monitor your online reputation.
